At Dara Stylish, we want you to be fully satisfied with your purchase. This Returns & Refund Policy explains your rights and how to initiate a return or request a refund.
1. Eligibility for Returns
- Products must be unused, in original packaging, and in the same condition as delivered.
- Returns must be requested within 7 days of delivery.
- Only items purchased directly from Dara Stylish are eligible for returns.
2. Non-Returnable Items
- Items that have been used, washed, or damaged after delivery.
- Sale or clearance items (if applicable) are non-returnable.
3. How to Request a Return
To request a return, please contact our support team at [email protected] with:
- Your order number
- Product name and quantity
- Reason for the return
Our team will guide you through the return process.
4. Refunds
- Since we operate on cash-on-delivery, refunds are issued only after we receive and inspect the returned item.
- Processing time for refunds may take 7–10 business days after we receive the returned item.
5. Exchanges
- We currently do not offer direct exchanges. Customers may place a new order for the desired item after returning the original.
6. Shipping Costs for Returns
- Customers are responsible for shipping costs to return items unless the product is defective or incorrect.
- Dara Stylish may provide prepaid return labels in case of defective or wrong items.
7. Damaged or Defective Items
- If you receive a damaged or defective item, contact [email protected] immediately with photos of the item.
- We will arrange for a replacement or refund at no additional cost to you.
8. Contact Information
For any questions or concerns regarding returns and refunds, please contact us at [email protected].